Frequently Asked Questions
Everything you need to know about your Phil Wickham order.
When will my order ship?
Standard orders are typically processed within 3-5 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that digital downloads and limited edition clearance items are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my apparel?
To preserve the quality of the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hanging to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order?
Because we aim to process orders quickly, changes or cancellations can only be made within 1 hour of purchase. Please contact our support team immediately for assistance.